WESTRICK VOCAL STUDIO - PRIVACY POLICY

Effective Date: January 1, 2024

At Westrick Vocal Studio, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you engage with our services, visit our website, and participate in email and SMS communications. We comply with applicable data privacy laws, including the Children’s Online Privacy Protection Act (COPPA) and the Florida Information Protection Act (FIPA).

1. Information We Collect

We collect personal information in several ways to ensure a seamless and efficient experience for our students and clients.

  • Information You Provide: We collect personal information such as your name, phone number, email address, and other contact details when you register for lessons, complete forms, or contact us for inquiries. For students under 13, we only collect information from parents or guardians with consent (see Children’s Privacy below).

  • Information Collected Automatically: When you visit our website, we may collect data automatically, such as your IP address, browser type, and browsing behavior, through the use of cookies and similar tracking technologies. This helps us improve your website experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To manage lesson scheduling, communication, and billing.

  • Communication: To send important updates and reminders related to your lessons and any services you have requested. We also use your information for SMS and email communications (with your consent), including promotional messages and studio announcements.

  • Improvement: To analyze data and improve the services we provide, as well as to enhance the overall user experience on our website.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data under the following circumstances:

  • Third-Party Service Providers: We work with trusted service providers (such as SMS platforms or payment processors) to deliver our services. These third parties are contractually obligated to protect your data and use it only for the services they provide.

  • Legal Obligations: We may disclose personal information when required by law, such as in response to legal proceedings or law enforcement requests.

4. SMS Communications

By opting into our SMS services, you agree to receive messages related to your engagement with Westrick Vocal Studio. This includes updates, scheduling reminders, and promotional messages. You can opt-out at any time by replying “STOP, OPT-OUT, CANCEL, QUITE, or UNSUBSCRIBE” to any message. Standard messaging rates may apply.

5. Children’s Privacy

We are committed to protecting the privacy of children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

  • Parental Consent: We do not knowingly collect personal information from children under 13 without verifiable parental consent. All data for minors is collected and managed through their parent or guardian.

  • Usage of Information: The personal information collected about minors is used solely for lesson-related purposes, such as scheduling, billing, and communication with parents or guardians.

  • Parental Rights: Parents or guardians have the right to review, modify, or request deletion of their child’s information. If you would like to exercise these rights, please contact us at westrickvocalstudio@gmail.com

6. Your Privacy Rights

You have several rights regarding the personal information we collect and use:

  • Right to Access, Correct, or Delete: You may request access to your personal information, request corrections, or ask us to delete your data. To make a request, please contact us at westrickvocalstudio@gmail.com.

  • Right to Opt-Out: You can opt out of promotional communications at any time. To stop receiving promotional SMS, reply “STOP” to any text message. You can also unsubscribe from promotional emails using the “unsubscribe” link at the bottom of any email.

  • Right to Data Deletion: If you no longer wish for us to retain your information, you can request deletion by contacting us at [Insert Contact Information]. We will comply with your request unless we are legally required to retain certain information.

  • Right to Data Breach Notification: In the unlikely event of a data breach, we will notify you promptly in compliance with the Florida Information Protection Act (FIPA). You will receive information about the nature of the breach, the information compromised, and the steps we are taking to mitigate any potential harm.

7. Data Security

We take the security of your personal information seriously. We use reasonable physical, electronic, and procedural safeguards to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet or mobile networks is 100% secure, and we cannot guarantee the absolute security of your data.

8. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and collect usage data. You can manage cookie preferences in your browser settings, and you may opt out of certain tracking technologies if you prefer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable laws. Any updates will be posted on our website with the revised effective date. We encourage you to review this policy periodically to stay informed. Your continued use of our services constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

westrickvocalstudio@gmail.com